Lay counselling in humanitarian organisations: a field report on developing training materials for lay counsellors

Lay counsellors provide valuable psychosocial support in many different circumstances, such as manning telephone helplines for cancer patients, assisting people after crisis events or giving focused support to refugees or other vulnerable groups. This paper describes the process that a consortium of four humanitarian organisations followed to develop a training guide for lay counsellors as it was found that no common training curriculum existed.